Terms of Service
Last updated: August 25, 2026
By using RentReel you agree to these terms.
The service
RentReel generates AI video tours and listing text from photos you upload. You receive a downloadable video (landscape and vertical), a shareable tour page, and listing copy.
Your content & rights
You must own or have the right to use every photo you upload, and the right to advertise the property shown. You keep ownership of your photos and the videos we generate for you, and you’re responsible for how you use and where you post them. You grant us the limited right to process your content solely to provide the service.
Acceptable use
- Don’t upload content you don’t have rights to, or anything unlawful, misleading, or that depicts people without consent.
- Don’t misrepresent a property. Videos show AI-rendered motion of your photos, not new or altered spaces.
- Don’t abuse, overload, or attempt to circumvent limits on the service.
Payment & refunds
The full tour is a one-time $29 charge processed by Stripe. Because each order triggers paid AI generation that begins immediately, orders are non-refundable once video generation has started. If generation fails on our side and we can’t deliver your video, contact us for a refund.
AI disclosure
Output is AI-generated and labeled as such. It may contain imperfections. You are responsible for reviewing your video before publishing it anywhere.
Disclaimer & liability
The service is provided “as is,” without warranties. To the maximum extent permitted by law, our total liability for any claim is limited to the amount you paid us in the prior 12 months.
Contact
Questions? Email support@tryrentreel.com.